Total processing time = Processing Time + Shipping Time
1. Order Processing Timeline
| Item Type | Processing Time | Notes |
| Regular Items | 1-7 business days | Extended during holidays/sales |
|
Customized Items |
15-20 business days |
Extended during holidays/sales |
2. Shipping Options
| Method | Coverage | Fees | Delivery Time |
|---|---|---|---|
| Standard | US | $10.99USD (Free ≥$89.99USD) | 10-15 business days |
| Express | US | $25.99USD | 6-10 business days |
| Standard | UK | $9.99USD (Free ≥$89.99USD) | 10-15 business days |
| Express | UK | $25.99USD | 6-10 business days |
| Standard | CA | $13.99USD (Free ≥$89.99USD) | 10-15 business days |
| Express | CA | $25.99USD | 6-10 business days |
| Standard | Zambia | $29.99USD | 10-15 business days |
| Standard | Rest of World (excl. remote) | $12.99USD (Free ≥$89.99USD) | 10-15 business days |
| Express | Rest of World (excl. remote) | $25.99USD | 6-10 business days |
*Excludes remote islands
3. Key Requirements
Address Format: Country-Postcode-City-Street-Building-Unit
Tracking:
- Standard: Updated within 7 days
- Express: Active in 48 hours
- Track Your Order
4. Important Notes
- Non-liability Cases: Incorrect address, customs delays, or force majeure.
- We send suits by DHL, UPS, CNE, Fedex, Special Airline and other ways, all package will be insured before sending, so if the package lost, then you can get full payment back or resend you a new one.
- The shipping cost is prepaid before sending, so there will be no extra shipping cost, please note for some countries, there will be customs taxes, this tax should be paid by buyers, in order to save your cost, we usually write less price on the invoice.
- Damaged Packages: Refuse delivery and contact us immediately.
- Claims: Report within 30 days; resolve within 180 days.
Email: yuanluofficial@outlook.com
Working Time Mon. - Fri. EST 09:00-18:00