1. How to choose standard size for boys suit ?
Size Suggestion For Your Reference
Size 2 (Weight: 23~29 lb, Height:32~35 inch)
Size 3 (Weight: 30~35 lb, Height:36~39 inch)
Size 4 (Weight: 36~43 lb, Height:40~43 inch)
Size 5 (Weight: 44~51 lb, Height:44~47 inch)
Size 6 (Weight: 52~58 lb, Height:47~50 inch)
Size 7 (Weight: 59~66 lb, Height:50~54 inch)
Size 8 (Weight: 67~74 lb, Height:54~57 inch)
Size 10 (Weight: 75~83 lb, Height:57~60 inch)
Size 12 (Weight: 84~90 lb, Height:61~63 inch)
Size 14 (Weight: 91~97 lb, Height:64~67 inch)
2. How to choose standard size for men suit ?
Size Suggestion For Your Reference
3. How to Order Custom Suits?
Please check the SIZE CHART before buying. If you can not find the right size in the size chart, please choose"
Personalized Size" and send us bellow your garments measurements not body measurements:
Jacket & Vest
chest=____CM or inches
belly=____CM or inches
sleeve=____CM or inches
shoulder=____CM or inches
blazer length=____CM or inches
Trousers
waist=____CM or inches
hips=____CM or inches
pants length=____CM or inches
Your height=____CM or inches and your weight=____kg or pounds
4. How to order several suits at a time?
It's easy to order several suits at a time,
Just choose custom size or standard size, then add it to cart, then give us all the information in the note list or send email, for example:
Cloth A
Name:
Color:
Measurement:
Cloth B
Name:
Color:
Measurement:
Cloth C
......
5. Are this true to size ?
Our cloth are all made by size chart, and run true size, but there would have around 0.5-1 inches size difference due to different manual measurement.
6. How long will it take to receive my order?
1, We ship worldwide, we send dresses by DHL, UPS, CNE, Fedex, Special Airline and other ways
Rush order: within 5-14 days or even earlier.
Normal order: within 25 days (From May to Dec)
Around 5-25 days (From Jan to April), it's busy season, so produce time will be a little long.
7. Cancellation Policy
We know that it is very important for you to order a suit for your special occasion. However, we will process the order as soon as payment received. Once the tailoring process has begun, there will be Labor Costs and Material Costs.
Unpaid orders will not be processed. If you do not need it, please ignore it.
- Unpaid orders will be automatically cancelled.
- Please contact us at yuanluofficial@outlook.com in 24 hours after order confirmation. You’ll get a full refund after canceling the order.
- Within 24-72 hours, you will get 70% product price refund and 100% shipping cost refund.
- More than 72 hours, you will get 50% product price refund and 100% shipping cost refund since we may have made your suits.
- Once your order is shipped, it cannot be cancelled. (However, we will be more than happy to assist you with the return of your item once you have received it.)
8. Return Policy
check the link:Return Policy
9. What is the best way to clean the clothes?
Cleaning: Dry-clean only; Storage: Always hang on; Pressing: Steam ironing.